In one of my previous posts called “One Way to Keep Your Users Happy”, I talked about how using the patient header as a menu helps users find what they want. If they click the field from the header it takes them to that spot in the chart either as a view only field, like demographics (based on security) or updating the treatment team.
Well when I finally finished the hospital side header updates and moved it to prd, I realized I moved in something I was only testing to see if people would use or even like. I didn’t even talk to business customers if we should put this in or how it should be used. What I accidentally moved in was a PAF column for sticky notes. It got moved in with the header updates, and I didn’t realize it until several providers called me saying they love this new feature.
I got several calls and emails thanking me for thinking of this and how helpful it has been. The way the hospitalists are using it as reminders about families, vacations, pretty much anything. They are using this probably more than anything else I implemented for the header. This seems to be a great, quick satisfier for providers and it was by mistake that it was implemented.
While I am happy they like it and use, I would have liked more definition on how it should be used. It ISN'T part of the permanent chart, but users should still be careful what they are putting in there. You should also make sure the business is aware of the change.
But from the…Continue
Posted by Richena Rogers on April 15, 2014 at 11:30am
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