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Blog Posts

One Feature Providers Called To Tell Me They Loved

In one of my previous posts called “One Way to Keep Your Users Happy, I talked about how using the patient header as a menu helps users find what they want. If they click the field from the header it takes them to that spot in the chart either as a view only field, like demographics (based on security) or updating the treatment team.

Well when I finally finished the hospital side header updates and moved it to prd, I realized I moved in something I was only testing to see if people would use or even like. I didn’t even talk to business customers if we should put this in or how it should be used. What I accidentally moved in was a PAF column for sticky notes. It got moved in with the header updates, and I didn’t realize it until several providers called me saying they love this new feature.

I got several calls and emails thanking me for thinking of this and how helpful it has been. The way the hospitalists are using it as reminders about families, vacations, pretty much anything. They are using this probably more than anything else I implemented for the header. This seems to be a great, quick satisfier for providers and it was by mistake that it was implemented.

While I am happy they like it and use, I would have liked more definition on how it should be used. It ISN'T part of the permanent chart, but users should still be careful what they are putting in there. You should also make sure the business is aware of the change.

But from the…

Continue

Posted by Richena Rogers on April 15, 2014 at 11:30am

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Susquehanna Health Streamlines Inbound Orders Integration with Physician Offices at RSVP for registration details

May 1, 2014 from 1pm to 2pm
RSVP Top Right for Meeting DetailsDate: Thursday May 1, 2014Time: 10AM PST/ 1PM ESTJoin our webcast as Susquehanna Health discusses how they successfully manage the inbound ordering process and integration between their hospitals and numerous physician practices.  Since their go live in December 2013 they are processing an average of 700 inbound orders daily from the ambulatory EMR system; NextGen. Susquehanna Health will discuss the integration hurdles including how they overcame the challenge…See More
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Health IT Social replied to Cecilia Maggi McClure's discussion Training materials wanted! in the group Inpatient Clinical
"Pranjal - I fear you're describing a much larger issue that is a major contributor to why we're as far behind as we are currently in healthcare IT...from development, to implementation to end-user training...inability to effectively…"
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Health Information Management

HIM, Epicenter, Identity EMPI.See More
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Pranjal Shah replied to Cecilia Maggi McClure's discussion Training materials wanted! in the group Inpatient Clinical
"As long as you can get permission from your hospital legal team to share the material, then yes. As an individual however I do not own the material that I produce on the training team unless it's something that I write without using epic or…"
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Health IT Social replied to Cecilia Maggi McClure's discussion Training materials wanted! in the group Inpatient Clinical
"Pranjal, If training materials are sent between Epic customers privately, I don't see how there can be a copyright violation since everyone is already paying for the use of their products...something to keep in mind. "
Wednesday
Pranjal Shah replied to Sri Nix's discussion EPIC RPh in the group Inpatient Clinical
"My advice would be to see if you can become a super user at your hospital and then subsequently the champion for your willow meetings. If you want to go even further and get certified yourself to do willow build, you can approach the IT reps to see…"
Wednesday
Pranjal Shah replied to Cecilia Maggi McClure's discussion Training materials wanted! in the group Inpatient Clinical
"Cecilia,  It would be a copyright violation for anyone to supply this information to you. I am sure that's what no one has written back.  Sorry about that, Epic takes these things very seriously."
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Pranjal Shah replied to Michele Behme's discussion Dress Rehearsal in the group Inpatient Clinical
"Workflow Dress Rehearsal (i am assuming you mean this and not the technical dress rehearsal) is really a hit and miss based on your operational readiness and contribution of your technical analysts. Key is to find the right super users to do the…"
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